FAQs'
How are the tables delivered?
We have partnered with Safexpress, DELHIVERY, and DTDC as our courier partners, ensuring secure and efficient worldwide delivery. Shipping charges are calculated based on product dimensions and are always paid by the client. We use responsible and secure packaging to ensure your product arrives in perfect condition.
What is the best location for placing the product in our living spaces?
Our wooden products with epoxy resin are designed for indoor use only. Avoid direct sunlight to prevent color fading. The ideal temperature range is +16°C to +40°C to maintain durability and prevent damage.
Is resin safe for food contact?
Yes, we use food-safe resin certified by European authorities, ensuring it is non-toxic in its solid state and completely safe for food contact.
How to clean and care for the surface of the table?
Use a damp microfiber or cotton cloth to clean the surface and wipe it dry. Avoid using stiff brushes, abrasive sponges, or dragging sharp objects across the resin surface. Do not cut directly on the table or drop heavy objects to prevent damage.
Do you give a guarantee?
Yes, we offer a 5-year warranty for Epoxy and Wood Joint durability. While normal wear and tear may occur, the resin coating is resistant to stains from liquids like wine, coffee, and tea.
If I order a table, will it be the same as in the picture?
Each table is unique due to natural variations in wood tone, texture, and shape. While we strive for a close resemblance, complete uniformity is not possible, making every piece one of a kind.
Is it possible to create the color of epoxy, as in the images?
We can closely replicate the epoxy color, but slight variations may occur due to the thickness of the tabletop and the amount of resin used. These differences enhance the natural beauty of each handcrafted piece.